Benefits and features
Battery assistance
If you get a flat battery, we’ll jump-start your vehicle; or, if necessary, replace the battery at your cost.
Breakdown tow
If your vehicle is unable to be mobilised, we’ll arrange a free tow – up to 20km (metro areas) or 50km from the contractor’s depot (rural and remote).
Unlimited callouts
You’re entitled to an unlimited number of callouts within 12 months, subject to our fair use policy.
Tyre change
If you get a flat tyre, we’ll replace it with the spare tyre supplied with your vehicle.
Emergency fuel
If you run out of fuel, we’ll give you up to $15 of fuel so you can drive to a service station to fill up.
Key rescue
If your car keys are lost, stolen or locked in your vehicle, we’ll help you regain entry or retrieve a spare set — up to $125.
Free advice
You get unlimited access to our technical advice hotline; we’ll help diagnose the problem to get you mobilised.
GPS tracking
See your roadside contractor’s location and estimated time of arrival as they approach – on your smartphone (no app required)#
For more details about Budget Direct Roadside Assistance, please read our terms and conditions.
Become a member
Get Roadside Assistance for just $76.46 with your 15%‡ standalone online discount on your first year's membership – that's less than $1.50 a week – with no joining fee.
You can buy a membership even without a Budget Direct car insurance policy. Buy online to get signed up.
Terms and conditions
§ Roadside Assistance will commence 48 hours after the purchase of the Roadside Assistance policy. If you need assistance within 48 hours – or help at any time with a pre-existing condition – a non-refundable service charge of $110 will apply, in addition to your annual membership fee.
~ Subject to our fair use policy, which is explained in our terms and conditions.
# Tracking available in selected regions only.