How Budget Direct has Insurance Solved® for you

Easy, 24/7 claims

Contact us as soon as you need to make a claim. You can lodge your claim over the phone or online at any time of the day or night, 365 days a year.

Award-Winning

Money magazine’s Insurer of the Year in 2017, 2018, 2019, 2020, 2021, 2022, 2023 & 2024. Also, Best of the Best title winner for Car Insurance in 2019, 2020, 2021, 2022, 2023 & 2024. See all our awards.

Tailor-made insurance

Decide to customise your insurance cover by adding one or more optional extras to your policy (e.g. a hire car following an accident, or flood cover for your home); only pay for what you want, giving you more ways to save on your insurance premiums.

Guaranteed repairs

We guarantee the authorised repairs of your car for as long as you own it. We also stand behind our authorised home repairs, including the materials and workmanship.

Our products

Get award-winning third-party or comprehensive car insurance for your vehicle. After an insured event like fire, theft or damage, protect both your car and other people's property - depending on your policy type.

With guaranteed repairs performed by our trusted partners across Australia, our car insurance policies are here to help our customers get back on the road and back to life quicker.

Comprehensive car insurance

Third-party car insurance

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Insure your home building, contents or both against loss or damage for a wide range of insured events. Protect your home and belongings with home and contents insurance and get peace of mind knowing you'll be covered in case of things such as fire, burst pipe and more.

You'll also get legal liability cover and the option to upgrade to Flood Cover on an eligible policy. Plus, we offer landlord insurance to insure your investment property and renters insurance to protect your contents as a tenant too.

Home and contents insurance

Home building insurance

Contents insurance

Relax on your international or domestic trip, knowing we've got your back with Travel Insurance - including COVID-19 cover. Get travel insurance Australia-wide and overseas, with optional adventure and snow sports cover for your more adventurous trips.

No matter where life takes you, we have a travel insurance policy for your next business trip or ski holiday. Book the ticket and we'll be here when you're ready to go.

Comprehensive travel insurance

Domestic travel insurance

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Our Pet Insurance options allow you to choose from three levels of cover: Plus, Comprehensive and Essential.

We offer accidental injury or illness cover, plus routine care options and will reimburse 80% of eligible vet expenses, less any applicable excess and subject to policy limits (terms, conditions and exclusions apply).

If your dog or cat finds themselves in the vet unexpectedly, we can be there to help. Compare our policy options and benefits to find the right level of pet health insurance for your furry friend.

Dog Insurance

Cat Insurance

Pet Insurance

Choose from three levels of motorcycle insurance cover, Comprehensive, Third Party Fire and Theft or Third Party Property Only.  

Upgrade your Comprehensive cover for an additional premium by adding optional benefits on eligible policies.

Know you’re protected with a lifetime guarantee on authorised repairs and 24/7 claims support.

Comprehensive motorcycle insurance

Third-party motorcycle insurance

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Get some peace of mind knowing that our life insurance products can help take care of your loved ones should the worst happen. You can rest easy knowing that your family and friends may have some financial support once you're no longer here.

Our life insurance products can also cover traumatic events such as being diagnosed with cancer and income protection should you get injured or ill and be unable to work.

Life Insurance

TPD Insurance

Trauma Insurance

Flat tyre? Dead battery? Need car advice? Don't get stranded on the side of the road. Unlimited breakdown callouts for just $89.95 per year with roadside assistance. Whether you need help now or want peace of mind, we can come to you across Australia.

Don't risk hitting the road without 24/7 assistance ready to help you in case you run into trouble. Contact us anytime, anywhere and our trusted team will be there to help.

Roadside assistance

Immediate roadside assistance

Frequently asked questions

Make a claim and manage your policy, all in one easy-to-use account. When it comes to insurance, our Policy Manager helps make things simple - from claims to updating your address.

View and edit your personal information and policy details, make a car or home insurance claim, and buy more insurance - 24/7, at your convenience.

Policy Manager Login

Existing Customers

Terms, conditions, limits and exclusions apply. For full details, please read the Product Disclosure Statement (PDS) for each product.

How to Make a Claim

Depending on your policy, customers can either make an insurance claim online or contact us for assistance. Either way, we'll help you manage the claims process from start to finish.

Award-Winning Australian Insurance

Our feature-packed cover, industry-leading prices and first-rate customer service have been recognised with numerous awards, including Canstar's Insurer of the Year 2024 and Money magazine's Insurer of the Year eight years in a row (2017–24).

We are also Money magazine's Best of the Best 2024 winner for Best-Value Car Insurance 6 years running (2019-24); a multi-year winner of Canstar’s national award for Outstanding Value Car Insurance (2007–24) and Outstanding Value Home & Contents Insurance (2017–24); and Mozo’s Experts Choice 2024 award for Australia's Best Value Car Insurer.

Money Magazine's Insurer of the Year 2024
CANSTAR's Insurer of the Year 2024
CANSTAR's Outstanding Value Car Insurance Australia 2007–2024
CANSTAR's Outstanding Value Home and Contents Insurance Australia 2017-2024
Mozo Experts Choice 2024 - Exceptional Value Car Insurance

Protecting Australians for over 20 years

Since 2000, Budget Direct has had Insurance Solved for more than 3 million Australians. You're our #1 priority and we're proud to help so many families in Australia save money and stay covered with Car Insurance, Home Insurance and more.

Want your Insurance Solved® with Budget Direct?

~This offer applies to new eligible Budget Direct Motorcycle quotes initiated through the Budget Direct website or call centre (1300 306 560) by 7 October 2020 10:00am. You will get one entry per eligible quote. You will receive an additional ten entries after you've purchased and held the Motorcycle Insurance policy continuously for 21 days and it remains valid as at the date of the draw. The promotion is not open to customers varying their Budget Direct policies. First Prize includes twelve months’ Registration (including CTP), Stamp Duty and a twelve (12) month Budget Direct Comprehensive Motorcycle Insurance Policy. To be eligible for this offer, you must meet Budget Direct’s underwriting criteria. See full T&Cs. Promoter: Auto & General Services Pty Ltd (ABN 61 003 617 909), PO Box 342, Toowong QLD 4066.
See full terms and conditions.