Life Insurance FAQs

Insurance (excluding Pet Insurance) is arranged by Auto & General Services, ABN 61 003 617 909, AFSL 241411. Registered Office: 13/9 Sherwood Road, Toowong 4066 on behalf of the insurer, Auto & General Insurance Company Limited ABN 42 111 586 353.

Budget Direct Pet Insurance is administered by Pet Health Insurance Services Pty Ltd ABN 59 638 910 675 as Authorised Representative 1282153 of Auto & General Insurance Company Limited (AGIC) ABN 42 111 586 353 AFSL 285571, Registered Office: 13/9 Sherwood Road, Toowong 4066 on behalf of the insurer AGIC and is promoted by Auto & General Services Pty Ltd (AGS) ABN 61 003 617 909 AFSL 241411.

Because we don’t know your financial needs, we can’t advise if this insurance will suit you. Please consider your needs, the Financial Services Guide, the Product Disclosure Statement, and the Target Market Determination, when deciding to buy insurance. Subject to meeting underwriting criteria.

This insurance was arranged by Auto and General Services Pty Ltd (ACN 003 617 909, AFS Licence No 241411) of Level 13 Toowong Tower 9 Sherwood Road, Toowong, QLD, 4066, Australia trading as Budget Direct (Budget Direct) on behalf of the insurer, Hannover Life Re of Australasia Ltd (ABN 37 062395 484). It is now administered by Genus Life Insurance Services Pty Ltd ABN 89 631 536 573, an Authorised Representative of NobleOak Services Ltd, AFSL 286798, on behalf of the insurer Hannover Life Re of Australasia Ltd. Because we don’t know your financial needs, we can’t advise if this insurance will suit you. You should consider your needs and read the PDS and FSG before making a decision to buy insurance. Subject to the underwriting terms and conditions.

The Budget Direct Life Insurance suite of products (Budget Direct Life Insurance) is issued by NobleOak Life Limited, AFSL 247302 (NOL). NOL and its representatives handle all claims. Budget Direct is a brand owned by Auto & General Services AFSL 241411 (AGS). AGS does not issue or guarantee the Budget Direct Life Insurance products. Descriptions of product benefits and features are a summary of general information only and is not personal financial advice. You should consider factors like your objectives, financial situation and needs, and read the relevant Product Disclosure Statement (PDS), Target Market Determination (TMD) and Financial Services Guide (FSG) before making decisions about the product. AGS receives a commission from NOL for all Budget Direct Life Insurance policies issued by NOL. The insurer, NobleOak Life, adopts the Life Insurance Code Of Practice. They have information on this on their site here. They have information about support for those experiencing vulnerability or hardship here; about making a complaint here; and about insurance premiums here.